The UnitedCare Solution
 
Dashboard – central view of the availability of your network
Device Connectivity – understand when key devices are not alive on the network
Network Service Availability – monitor key network services, such as email and web are available to your users
Notifications – automatically notified when mission critical services fail
Reporting – quarterly reporting of key success factors

Screen shot of the UnitedCare dashboard

 


Infrastructure

bullet Reduce mean time to resolution
bullet We’ll know as soon as a failure occurs
bullet Priority call over non-contractual customers
bullet Lower hourly rates on break/fix
bullet The tech will have all the background to fix the problem the first time out
bullet Immediate remediation (UnitedCare Gold)
 

 


100 Dobbs Lane Suite 208 
Cherry Hill NJ 08034
(856)795-7330
fax(856)795-4341

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